Frequently Asked Questions

We've compiled answers to some of the most common questions we receive from our clients. If you have any additional questions or concerns, please don't hesitate to reach out to us directly. We're here to help you navigate your mental health journey with ease and confidence.

  • How do I schedule an appointment?

    To schedule an appointment, please contact our office directly via phone or visit the new client portal. Our friendly staff will assist you in finding a convenient appointment time with one of our therapists.

    P: 580.234.8865

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  • Do you accept insurance?

    No, Alpha Assessment & Counseling, LLC. does not currently accept insurance. However, we can provide you with a superbill that you can submit to your insurance company for potential reimbursement.

    More about Insurance

  • Do you offer teletherapy services?

    Yes, we offer teletherapy services for clients who prefer virtual sessions or are unable to attend in-person appointments.

  • What forms of payment do you accept?

    We accept payment via cash, check, and major credit cards.

  • How long are therapy sessions?

    Therapy sessions typically last 50 minutes to one hour, depending on your therapist's recommendations and scheduling availability.

  • What should I expect during my first therapy session?

    During your first therapy session, your therapist will conduct an initial assessment to gather information about your concerns, goals, and background. You'll also have the opportunity to ask any questions and discuss your expectations for therapy.

  • Is therapy confidential?

    Yes, confidentiality is of utmost importance to us. Your sessions and personal information will be kept strictly confidential, except in cases where disclosure is required by law or if there is a risk of harm to yourself or others.

  • What if I need to cancel or reschedule my appointment?

    If you need to cancel or reschedule your appointment, please contact our office as soon as possible. We kindly ask for at least 24 hours' notice to avoid any cancellation fees.

  • How many therapy sessions will I need?

    The number of therapy sessions needed varies depending on individual circumstances and treatment goals. Your therapist will work with you to develop a personalized treatment plan that meets your needs and goals.

  • What ages do you work with?

    We provide mental health services to individuals of all ages, including children, adolescents, adults, and families.